Billing Policy
Important - Billing Policy as of January 2009
1.) Accounting Department :
Tax Tactics
Corporation
10685-B Hazelhurst Drive #3708
Houston TX 77043
Phone Number: (866) 440-2323
Fax Number: (866) 279-1630
E-Mail Address:
info@tax-tactics.com
2.) Payment Methods :
A. Credit Card: Visa, MasterCard, Discover, American Express
by phone or link on website!
http://www.tax-tactics.com/paymyfee.html
PayPal is payable to:
info@tax-tactics.com
or on website:
http://www.tax-tactics.com/paymyfee.html
B. Check or Money Order
payable to:
Tax Tactics Corporation
mail to
c/o New England
Office:
20-A Pine Street, Peterborough NH 03458
or
10685-B Hazelhurst Drive #3708,
Houston TX 77043
C. COD Check, or Money
Orders
D. Per preapproved arrangements
3.) Billing
Policy:
Tax Preparation:
Payments for Current
Year Tax Preparation are due on receipt, tax returns
will not be
released for any reason without payment.
Accounting and Payroll
Services:
Payments for Accounting Services including QuickBooks are
generally Due on Receipt. or Net 10 days, with
preapproval exceptions are if there are any outstanding or
past due balances, then,
payment is due on receipt, and forms, records
and documentation will not be
released or returns for any reason without
payment.
T.T.C. is not in the business of offering financing.
Deposit or retainers:
Deposits will be required for all tax case
work and is due in advance. The
billing will then be deducted from the
deposit until the funds are exhausted.
And additional funds will be
requested, as needed or agreed.
As of 01/01/2009 all clients with
outstanding cases will have renegotiate the
terms of the client’s case
and make payment arrangements on the past due
balances. Or risk account
closure.
Outstanding Accounts:
Accounts may be subject to a
15% interested rate and monthly service
charge for monthly payment plan
or may be subject to a monthly statement
fee. T.T.C. is not in the
business of offering financing.
Closed Accounts:
Upon
account closure the work on your case will be terminated all Power of
Authority on file will be rescinded and TTC will NOT
accept any
paperwork on
your behave. The client may be subject to termination fee,
for confidential
destruction of their confidential. Or a handle fee for
returning
documentation.
Account Reactivation:
Accounts
reactivated will be treated as new business and will be subject to
the
current terms, agreements and rate as a new customer.
May be required
to pay additional deposits and retainers based on their case.
Accounts reactivated by payment and or agreed arrangements within 10
days will be subject to an $100.00 account reactivation fee, and will remain
at the clients current status and rate.
4.) Credit
Card Users :
A.) Customers using credit cards will be
charged automatically
service fees for payment plans on a monthly basis
and as agreed unless
Customer notifies T.T.C in writing of other billing
requirements.
B.) Credit card customers will receive an e-mail
notice stating the
amount charged to his/her credit card. If the credit
card cannot be
processed due to credit declined, call issuer, invalid
card , etc. a five dollar
administrative charge will be added to your
bill , invoice or balance due .
5.) Check or Money Order
Payment :
A.) Only payment by Money Order , draft or check
payable through
a domestic U.S. banking institution will be accepted .
B.) If your check is dishonored for any reason , a $35.00
penalty will be charged to your account to cover bank charges and
administrative fees .
6.) Cancellation:
A.) Customers are required to notify the T.T.C in writing via fax
or
US Postal Service or e-mail of account cancellation. Customer's name,
reason for cancellation, telephone number customer can be reached to
confirm cancellation and signature. Such notice will only be honored upon
receipt. Customer should verify receipt of cancellation notice with
T.T.C by
contacting T.T.C. and receiving acknowledgement of cancellation
notice.
B.) Monthly payment pans will not be pro-rated for the month
of
cancellation. Any prepaid deposits will be adjusted and the balance
refunded
after expenses
7.) Dispute Procedure:
A.) All refunds must be approved and processed by the
accounting department . Refunds will be processed within twenty-one (21)
days of receipt of your request if there is no dispute .
B.) TTC
requires thirty (30) days to investigate billing and
payment disputes.
During such time TTC will not take any action against
client if it
appears that a good faith dispute exists .
C.) If a dispute involves
a bank or credit card payment and a refund is due the refund will be
credited directly to the issuing bank or credit
card source.
8.) Due Date & Late Payment :
A.) All fees are
required to be prepaid before the first of the
month's billing cycle.
B.) If an existing customer's account is not fully paid within three
days after the first of any calendar month in which fees are due, TCC
may
moved to suspend and close client’s account. .
C.) If
payment not made before the tenth (10th) day of the month
in which it is
due a late fee of $25 will be applied to a customer's account.
D.)
If no payment is made within thirty (30) days after due date
account
will be changed to account closed status and all information in the
client's case may be deleted. If client wishes to re-establish service again
he/she/it must re-apply as a new client. .
Thank you in advance for cooperation.
Tax Tactics Corporations
